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Shop Owner Guidelines & Best Practices

3 articles

Shop owner guidelines

Article created 5 months ago

Sell only work you made or hold the rights to. Every bundled asset (photos, fonts, icons) must carry a licence that allows resale. Previews must show the actual files. Respond to buyer messages within two business days.

Repeat violations lead to removal of the item; three strikes close the shop.

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Supporting and staying connected with your customers

Article created 7 months ago

Buyers can message you from any product page. Replies go through Honed Assets so both sides have a record. Adding a readme with a direct email is encouraged; asking buyers to pay you off-platform is not allowed.

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Navigating the AI label

Article created 8 months ago

Items created wholly or substantially with generative AI must be marked as such at upload. The label shows on the listing. Unlabelled AI items are removed on first report.

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